Maintenance & Breakdown
Maximizing Operational Uptime
We deliver maintenance and breakdown services for all types of lifting gear and equipment to help our clients avoid costly production downtime.
We understand that continuous uptime is crucial to your day-to-day operations. To achieve that, your production-critical lifting equipment needs to run at peak performance at all times. Poorly maintained machinery can slow things down, cause long-term damage and be hazardous to your workforce. The knock-on effect of any downtime due to equipment failure can also be extremely costly to your business.
Over the years, we’ve observed that almost 100% of breakdowns can be avoided through routine preventative maintenance, and we’ve designed our service to help you keep your operations running as safely, smoothly and efficiently as possible. If the worst does happen, we also offer fast and reliable breakdown repairs to get you back up and running.
Maintenance vs Inspection
Many people mistakenly believe that if a lifting asset has been inspected and certified then it doesn’t require maintenance – but the two processes are not at all the same. To explain the difference, we often compare GA1 certification to the NCT, which is the assessment of a car’s roadworthiness at a particular moment in time.
Maintenance, on the other hand, is more like an annual service, where the overall condition of a machine is analysed, wear and tear is assessed, remedial actions are taken and worn or damaged parts are replaced. By carrying out maintenance on your lifting assets, we can ensure they always run at their best and provide maximum operational uptime. As a bonus, the standard of our maintenance service is so high that any equipment we work on will automatically pass its inspection.
Find out more about our Inspection & Certification service:
Every item of lifting equipment comes with its own specific maintenance requirements. Our highly skilled engineers have experience across the full spectrum of makes and models, meaning we can make sure you always get the best out of your machinery. With our routine preventative maintenance contracts, we take care of the whole process for you, looking after all the scheduling and planning of your work. If you’d prefer a more flexible option, we also provide maintenance services on demand.
Urgent Breakdown Support
If things do go wrong and something fails, we are here to support you with our dedicated breakdown service. We understand the cost implications of any interruption to production, and we carefully schedule our routine work so we always have enough resources to attend any emergency situations.
The Safeguard Difference
For regular clients, we manage our service through Safeguard. This technology platform allows us to schedule, carry out, record and analyse all your maintenance and breakdown activity using one central audit-ready system.
We create a tailored maintenance checklist for each of your lifting assets and store it within Safeguard. Once on site, the engineer accesses the checklist through our smartphone app and uploads a detailed maintenance or breakdown report when the work is complete. Photos of your asset can also be attached electronically for recording and monitoring purposes, along with any critical dimensions.
Insightful, Audit-Ready Data
With Safeguard’s user-friendly dashboard, you can view your maintenance and breakdown reports at any time and examine all historical work associated with each asset. This gives you increased visibility over the status of your equipment and means you always have access to up-to-date maintenance and repair documentation for any in-house checks or third-party audits.
Our service support team also uses Safeguard to analyse your activity. We can track the time and costs logged against each asset and review the outputs of our work. Over time, the platform builds a detailed picture of your usage, highlighting patterns and recurring issues. Based on this data, we can make informed recommendations to improve your lifting operations.
Flexible Nationwide Service
We always plan our maintenance schedules to avoid any disruption on site, and our team is well accustomed to working in highly regulated, hazardous environments. All our engineers are fully qualified and certified by Lloyds British.
Our fleets operate nationwide and carry a wide selection of spare parts. Alternatively, you can choose to bring your equipment to our Dublin facility for maintenance or repair. We also offer a 24-hour emergency breakdown service for customers who require support around the clock.
In line with our ethos of setting a higher Hoistech Standard, we’ve developed and implemented several pilot maintenance projects for our clients. Initiatives like these are a first for our industry and are designed to help customers overcome specific challenges with their lifting equipment – anything from unexplained persistent issues to abnormal wear and tear, or from problems with unconventional applications to mechanisms for increasing asset lifespan.
We put tools in place to monitor usage, collect data and conduct detailed experiments. Our team then measures and analyses the results to diagnose the cause and devise solutions to counteract the issue. To date our pilot initiatives have been very successful, and they demonstrate our commitment to doing the best we possibly can for our clients.
As your expert lifting partner, we can help you get more from your lifting assets, enhance the safety of your operations and ensure maximum operational uptime.